RETURN POLICY

RETURNS

We want your shopping experience at Totally Old School to be an awesome experience!  We hope you are happy with your purchase but understand that sometimes an item needs to be returned.  No worries!  We stand behind everything we sell so if you are not completely satisfied with your purchase, you can return it or exchange it. 

 Check out our returns policy below.  If you have any questions, please email us at totallyoldschool@freebirdco.com

 Return Information

  • We accept returns for refund postmarked within 7 days from the date you placed your order.
  • Damages must be reported within 3 days of receiving merchandise or cannot be returned
  • Refunds are issued back to the original method of payment or with an online credit.
  • Returns must be received unwashed, unworn and in new condition. If the item arrives with tags on it the item must be returned with original tags still attached.
  • Home decor items must be returned unopened in their original packaging. If the seal is open or tag/packaging is removed from home decor items they are not returnable. Damages must be reported within 3 days of receiving merchandise or cannot be returned.
  • Gift Cards, vintage items. collectibles, memorabilia, cosmetics, intimates, camisoles, tights, leggings, socks, preorders and Final Sale/Clearance category items are final sale and may not be returned or exchanged.
  • Items returned to us with makeup, deodorant, perfume or similar product stains will be shipped back to you and are subject to additional shipping cost.
  • Original shipping is not refundable.
  • Refunds are processed within 7 business days of receiving your return. We will send you an email confirmation when your return has been received and the refund has been issued.

 

Continue shopping
Your Order

You have no items in your cart